Terms and Conditions

Cancellations & Returns

We want you to be perfectly satisfied with your purchase. If you are not satisfied for any reason, you must contact us by email at ponderawellness@gmail.com or call customer service at (855) 878-6005 to request a full refund within (45) days of completing your purchase.  Occasionally, an item in a customer’s diet can offset or eliminate the benefits of Pondera.  Please check instructions before making your conclusion, and only use as directed.  If you aren’t satisfied with the product you are entitled to a free consultation with Dr. Wood to assess the condition.  As a customer you are not obligated to consult with Dr. Wood or provide a detailed explanation of your experience to receive a full refund. Customer feedback however, is always welcomed and appreciated.

Delivery/timing

In the shopping cart, you will receive an Estimated Delivery Date. Please note that this is not a guaranteed delivery date for your order. Some areas may take longer due to the frequency of deliveries to the delivery zip code. Our system calculates this estimated date considering the total amount of time to process your order including: packaging, transit time to the delivery provider, and transit time to the delivery address.

When placing your order, we consider these factors when calculating the Estimated Delivery Date :

Order Processing: The amount of time it takes for us to prepare your order for shipping. This typically takes 1 – 2 days.

Limitation of Liability

Wood Wood Kings, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wood Wood Kings, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Wood Wood Kings, LLC and their employees assume no legal liability for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed herein and do not represent that use of such information, apparatus, product, or process would not infringe on privately owned rights. Wood Wood Kings, LLC can not be held responsible for any of the statements or various claims that various manufacturers make about their products, nor formulations or packaging. Information on any page or product does not warrant, guarantee, or verify the accuracy of the information.

Typographical Errors

In the event that a Wood Wood Kings, LLC product is mistakenly listed at an incorrect price, Wood Wood Kings, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Wood Wood Kings, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wood Wood Kings, LLC shall issue a credit to your credit card account in the amount of the incorrect price. Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wood Wood Kings, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice. Wood Wood Kings, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wood Wood Kings, LLC.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Nevada, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Wood Wood Kings, LLC products) shall be in the state or federal courts located in Las Vegas, Nevada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Wood Wood Kings, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Wood Wood Kings, LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Wood Wood Kings, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wood Wood Kings, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Indemnification

You agree to indemnify, defend, and hold harmless Wood Wood Kings, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Wood Wood Kings, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Wood Wood Kings, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Wood Wood Kings, LLC These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Wood Wood Kings, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

DISCLAIMER

Wood Wood Kings, LLC is not a substitute for advice from medical or alternative healthcare practitioners and recommends that any visitor to this site exercise caution in making any or all health care decisions and should be directed to you primary care physician or professional health care provider. The materials and information on this website and any affiliate are provided “as is” with no endorsement of the completeness, accuracy, implied, expressed warranty, and reliability.